customer stories
customer stories
Delivering strong outcomes for our customers
Our partnerships have delivered remarkable outcomes across healthcare organizations, driving better patient care, operational efficiency, and financial performance.
Stronger financial performance
Franciscan Health recognized $2.2 million in value through automated coding protocols.
Higher quality care
Atlantic Health saw a 10% improvement in gap closure rate, while saving providers over 30 minutes a day.
Stronger patient engagement
UCHealth saw a 79% increase in patient engagement, driving more patients to schedule appointments.
OUR CUSTOMERS
We’re customer-outcome obsessed.
79%
Testimonials
"For organizations seeking a care management solution, I'd say stop looking. Innovaccer turns your vision into reality, enabling you to care for more patients, reduce costs, and make a real difference in healthcare delivery."
Malcom Smith
MA, LMSW
Clinical Education Expert, Dignity Health
“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.”
Seth Selkow
Senior Director
"With Innovaccer's AI, notes are automatically scanned for updates at the point of care, enabling physicians to focus on their patients, and this can save up to 30 minutes per day."
James Barr, MD
VP of Physician Value Based Programs
$2.2M
value realized through automated coding protocols
| Metric | Result |
|---|---|
| 30% | Increase in patient volumes |
| 3.2M | Saved at CHI Health |
“Sara [AI] is wonderful, and I’m sure Sara will morph over time and become even more powerful. Innovaccer’s thought leadership in this area is very impressive.”
Janet Vega
Manager of Analytics, Baptist Health
InNote saves me 30 minutes a day that I would have otherwise spent chasing down information.
Scott Maron, MD
President, Atlantic Health ACO
Delivering Measurable Impact
| Metric | Result |
|---|---|
| 1M | patient interactions in 6 months |
| 45% | appointment scheduling rate |
| 38% | unique open rate |
"We could not have achieved these results without our strategic partnership with Innovaccer."
Brandon J. Burket, MHA
VP of Value-Based Care, Orlando Health
$1M
in potential incentive payments
“Innovaccer brings together all of the data that exists in various information technology silos across our health system, giving us a true enterprise-wide unified patient record."
Randy Moore, MD
Chief Operating Officer, Franciscan Health
Conclusion
Preventable hospital readmissions cost the healthcare system approximately $25B annually. These costs are driven by readmissions without follow-up, poor medication adherence, and ineffective transition care. CHI Health partnered with Innovaccer to enhance care delivery not just for inpatient visits but also post-discharge to keep their population healthy, reduce hospital readmissions, and reduce the overall cost of care.
Additional Insights
| Metric | Result |
|---|---|
| 79% | increase in patient engagement |
| 10% | improvement in coding gap closure rate |
| 30 mins | saved per provider |
“Commonspirit Health uses Innovaccer to aggregate and normalize claims data directly from payers and regional instances to create an All-Payer Value-Based Claims Solution. CommonSpirit leverages this platform to deliver actionable clinical, operational, and financial insights to regional Value Hubs."
Read the annual report: Link
1.9M
value-based lives managed in Innovaccer
16
states included in Innovaccer deployment