# The Healthcare Autonomy Platform ## In collaboration with leading healthcare organizations Discover how to power AI insights to achieve your desired outcomes - with speed, precision, and efficiency Unified Enterprise Data and Intelligence Unify data across service lines and activate enterprise-wide intelligence, enabling operators to get answers fast and make insight-driven decisions. - Reduced data silos across vendors and departments - Action-oriented insights to improve decision-making ## Scalable AI Automation to Improve Margin Deploy agentic workflows and co-pilots to automate routine operational work. Reclaim time for your staff. - Improved enterprise operational efficiency - Reduced staff burnout from administrative burdens ## Healthcare AI with Enterprise-wide Governance Centralize AI governance, observability, and controls so you can scale AI safely across departments without creating new risk. - Minimized breach risks with central governance - Secured agent building and scaling ## Gain Complete Visibility with Unified Data Ingestion See every member, every data stream, in one place. - Enhanced member-level accuracy - Optimized quality and compliance ## Make Faster, Smarter Decisions with LLM and AI Agents Surface insights at the moment of action. - Accelerated risk adjustment and audit performance - Reduced staff burnout from administrative burdens ## Ensure Compliance with Interoperability by Design Exchange and report data seamlessly. - Simplified, traceable regulatory reporting - Secure, enterprise-grade data protection ## Orchestrate Intelligent, Scalable Life Sciences Operations Automate the "last mile" of medicine by unifying prior authorization, hub operations, and enrollment workflows. - Faster time-to-therapy, reduced abandonment - Automated, unified patient access workflows ## Generate Integrated, Actionable Real-World Evidence Captures outcomes, utilization, and access data from care delivery, access, and patient support workflows to generate faster, more credible evidence. - Faster insights, lower study costs - Higher-impact, payer-aligned evidence ## Accelerate Growth and ROI with Faster Innovation Cycles Build and launch healthcare AI solutions in weeks, not years. - Faster time-to-market with pre-built integration - Accelerated revenue and engineering throughput ## Improve Margins through Scalable, Automated Operations Replace one-off builds with repeatable, agentic automation. - Scalable, automated labor efficiency - Improved EBITDA with high-margin AI solutions ## Reduce Risk and Complexity with Unified Governance and Compliance Adopt AI safely without slowing innovation. - Centralized, secure AI governance - Faster enterprise adoption and scaling ## Enable Data-Driven Policy and Public Health Decision-Making Turn fragmented data into actionable intelligence across agencies. - Improved data-driven policy decisions - Faster, auditable regulatory reporting ## Improve Operational Efficiency Across Programs Automate workflows and modernize legacy systems to reduce cost and burden. - Reduced manual reconciliation and operational overhead - Accelerated program integrity efforts with analytics ## Strengthen Care Access, Equity, and Inter-Agency Collaboration Break down silos to serve communities more equitably and effectively. - Better engagement and service delivery across community - Improved disease response and outbreak management ## Built Specifically for Healthcare Operation Autonomy **CONTEXT** Unify data domain across enterprise with pre-built healthcare analytics **INTELLIGENCE** Activate insights with enterprise search and next-best-action recommendations **ACTION** Automate operations with agentic workflows and self-service AI studios **Agentic platform for autonomous healthcare operations** Gravity is the healthcare AI orchestration layer that sits on top of your existing ecosystem to help you make faster decisions, drive operational efficiency, and capture more revenue. - **Healthcare Context** Unify data domain across enterprise with pre-built healthcare context - **Enterprise-Wide Intelligence** Retrieve enterprise-wide insights, receive next-best-action recommendations, and build custom dashboard - **Agentic Workflows** Automate operations with agentic workflows and self-service AI studios in one integrated platform - **AI Center of Excellence** Drive enterprise AI transformation with custom AI agents in partnership with Forward Deployed Engineers ### AGENT LIBRARY The complete agent stack for healthcare ### Chronic Disease Management Agent Governs AI usage across clinical workflows by tracking models, guardrails, bias, drift, and regulatory compliance. ### High-Cost Patient Management Agent Identifies persistently high-cost patients, explains cost drivers, and orchestrates targeted care and utilization interventions. ### Predictive Risk Stratification Agent Stratifies patients into rising and high-risk cohorts with explainable drivers. ### Health Equity Analytics Agent Detects disparities in access, quality, and outcomes using SDoH and demographics. ### Pharmacy Contract Modeling Reimbursement Agent Models PBM contracts, detects under-reimbursement, and flags GER/BER risk. ### Implant & High-Cost Device Agent Tracks utilization, cost variation, and outcomes for high-cost implants and devices to control spend and improve standardization. ### PMPM & Leakage Analytics Agent Decomposes PMPM drivers and detects leakage. ### Payment Integrity Agent Detects overpayments, underpayments, and improper billing. ### Rounding & Clinical Summary Agent Produces concise, task-oriented rounding summaries. ### Imaging Intelligence Agent Summarizes imaging and ensures follow-up on actionable findings. ### Referral Management Agent Tracks referrals end-to-end to prevent leakage and ensure completion. ### Readmission & Transitional Care Agent Predicts readmission risk and ensures post-discharge follow-up completion. ### Pharmacy Utilization & Adherence Agent Tracks adherence patterns and high-cost drug utilization. ### Clinical Utilization Forecasting Agent Forecasts admissions, procedures, imaging, and specialty demand using historical and leading indicators. ### Ambulatory Access Optimization Agent Optimizes appointment availability, referral scheduling, and provider templates to improve access without adding capacity. ### Specialty Pharmacy Case Management Agent Coordinates workflows for complex specialty therapies. ### Coding & DRG Compliance Agent Validates coding accuracy and DRG grouping. ### Prior Authorization Agent Automates medical and medication prior authorization workflows. ### Denials & Appeals Management Agent Prevents denials and generates evidence-backed appeals. ### Eligibility & Benefits Verification Agent Verifies coverage and patient responsibility pre-service. ### Supply Chain Optimization Agent Forecasts supply demand, optimizes inventory levels, predicts shortages, and tracks recalls to reduce waste and ensure availability of critical items. ### Clinical AI Governance Agent Governs AI usage across clinical workflows by tracking models, guardrails, bias, drift, and regulatory compliance. ### Pharmacovigilance Intelligence Agent Detects safety signals and generates regulatory narratives. ### Clinical Research Enablement Agent Matches patients to trials and assesses feasibility. ### Customer Stories Trusted by leading healthcare organizations to transform autonomous operations Drive Revenue Growth and Margin Improvement in weeks, not years. ## Prior Auth Automation ### Challenge Manual burden with PA workflows, high PA denial rates, increased staff burnouts ### Approach Automated prior authorization workflow for imaging Transformed RCM analytics and workflow management ### Impact 65% Lower Cost Per PA Case 15% Fewer Eligibility Related PA Rejections 80% Reduction in Time Spent Per PA Case ## Technology Consolidation ### Challenge Fragmented tech ecosystem, siloed data, and lack of secure provider-affiliate information exchange ### Approach Replaced multiple VBC vendors Transformed enterprise data fabric Improved physician engagement and alignment Reimagined analytics and workflows ### Impact $19M Annual value savings through expanded use cases $7.4M Savings from Tech Rationalization and Consolidation ## Solution Development ### Challenge Longitude Health wanted to build a 340B Optimization solution to enhance financial and clinical performance for specialty pharmacies ### Approach Collaborative discovery to map specialty pharmacy workflows and design agentic workflows Leveraged integration, pre-built models and agent builder for rapid deployment Structured timeline with defined success criteria, joint planning between milestones, and agile sprint cycles ### Impact 2-7% Increase in 340B capture 30% Reduction in Prior Auth cycle time ## Operation Automation ### Challenge Disjointed Epic data, siloed patient records, and lack of communication affecting marketing ROI ### Approach Created Unified Patient Record Delivered a Copilot for Service Agents to create a person-centric experience Automated journeys for better marketing attribution and returns ### Impact 23% Higher Conversion from Call to Appointment 7.7% Higher PCP Visits Per Month Gravity is Innovaccer's unified AI data platform — the intelligence layer that powers every agent, workflow, and outcome across your enterprise. No rip-and-replace. ## Frequently Asked Questions ### Where does our data live with Gravity? In your cloud, under your security controls. Gravity is single-tenant and can be deployed in your AWS or Azure tenant with full admin visibility. Pipelines can read/write directly to your S3/ADLS, Snowflake, or Databricks so data never has to leave your governance boundary. ### We already have a unified data lake. Are we duplicating it? No. Gravity is data- and cloud-agnostic. Use it to orchestrate, govern, and activate the data you already store. You can point Gravity at your existing lake/warehouse, adopt its pre-built healthcare data model where helpful, and extend or bypass it where you already have fit-for-purpose models. ### Can we extend your data model without calling Innovaccer every time? Yes. The Unified Data Model (UDM) is open and extensible. Teams can add entities/attributes, customize mappings, and manage schema versions. Changes are traceable via lineage so downstream analytics and agents stay reliable. ### How do you integrate with Epic/Cerner/Athena and payer sources? Gravity ships with healthcare-native connectors (EHR, HIE, claims, payer APIs) and FHIR+ interfaces. If a source is missing, you can configure new connectors using API specs; the platform’s governance and quality rules apply uniformly to all feeds. ### We’ve built ML/AI on Databricks already. Why do we need your AI? Yes. Models are pluggable and decoupled from agents. You set per-use-case model selection, prompt controls, grounding to governed data, and audit logs. Swap models as performance or cost needs change. ### How do we monitor pipelines and data quality in production? Gravity exposes pipeline observability (throughput, latency, failure hotspots), lineage, and a healthcare-specific data quality library (6,000+ checks) e.g., DOB validity, encounter completeness, code-set conformance (ICD-10/SNOMED/RxNorm). You can author custom rules and receive alerts on drifts or breaks ### Is this a black box? How much control do we really get? It’s a white-box platform. Your admins see sources, transformations, rules, code, lineage, and usage. Choose self-serve, SI-led, or Innovaccer-managed engagement—your pace, your control. ### Will our analysts be able to build, or will we rely on your engineers? Both are supported. data engineers/scientists get code-first SDKs/APIs, while analysts get no/low-code workbenches; If you prefer, Innovaccer or your SI can implement and build for you. ### Are you secure and compliant? Single-tenant deployments in your VPC; encryption in transit/at rest; role-based access; audit trails; support for HIPAA, HITRUST, SOC 2, and regional controls. Data never needs to leave your cloud.