The Agentic Cloud for Healthcare
Better conversations are here. Meet Innovaccer's Voice AI agents.
Everything a great patient conversation needs, already built in.
1. Aurora — single smooth ribbon · hover bends the wave
Enabling
Autonomous Operations
for Healthcare
One integrated platform that puts data, insights, and AI agents to work across every clinical and administrative workflow.
Enabling Autonomous Operations for Healthcare
One integrated platform that puts data, insights, and AI agents to work across every clinical and administrative workflow.
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Transforming every workflow with autonomous agents
Use Cases
Perform in every contract, from full risk to fee-for-service.
Copilots and Agents to help you close gaps, run care plans, and track quality on one set of unified data.
Key Benefits
- Risk Adjustment
- Quality Management
- Contract Design and Management
- CMS LEAD and TEAM
- CMS ACCESS
Case Study
Adventist HealthCare rebuilt care management around earlier outreach and is now winning in MSSP: $1.8M in savings and 15.8% fewer readmissions.
Maximize revenue and reduce A/R days
- Automate access, coding, and collections.
- Experts who can step in to handle cases that need human judgment.
Key Processes
- Prior Authorization
- Ambient Scribing
- Intake
- Coding and CDI
- Submissions and Appeals
Success Story
Cone Health agentified prior authorization and reduced prep time from 45 minutes to 3 minutes.
Keep complex patients stable between visits
- Automate medication titration, symptom monitoring, and follow-up so specialists handle more complex patients.
- Adaptive Care
- AI-driven Interventions
- Closed-loop Referrals
Use Case
Intermountain Health turned heart failure medication management into a clinical win with 65% fewer hospitalizations and 53% less ED use.
24/7 Patient Availability
- Omnichannel AI agents to handle scheduling, referrals, intake, and questions 24/7 for a smooth experience.
Key Features
- Omnichannel Agents
- Copilot for Support Team
- Knowledge Base
- Telephony Integration
Success Story
Franciscan Alliance automated routine call-center work and now generates $19.2M in annual value with 54% less call handling time.
Close risk and quality gaps earlier
- Agents that help your team identify and close gaps with a complete audit trail — without the chase.
Audit Compliance
- Prospective and Concurrent
- Retrospective
- Stars and HEDIS Gap Closure
Use Case
Optimus Healthcare Partners embedded risk and quality at the point of care and lifted MSSP quality gap closure 27% over two years.
Enhance specialty pharmacy performance
- Connect every step from prescription to therapy, with prior auth built into the prescribing workflow.
Key Areas of Focus
- 340B Compliance
- Prior auth and benefits
- Unified visibility across pharmacies
Success Story
Ascension is transforming specialty pharmacy operations with Innovaccer and LongitudeRx.
Care Approval Acceleration
- Agents that help you intake prior auth, apply current clinical guidelines, and return most decisions in real time.
Key Capabilities
- Clinical evidence
- Decision routing
- CMS-0057-F readiness
Example Partnership
CareCentrix Partners with Innovaccer to Bring Agentic AI to Utilization Management for Home-Based Care.
Team Collaboration
- Every agent runs on the same context, so they share context, hand off work, and learn from one source of truth.
Fraud Detection
AI AGENT
- Flags anomalous billing patterns and escalates high-risk providers for review.
Care Coordination
AI AGENT
- Keeps every provider on the same page with a shared, always-current care plan.
Quality Performance
AI AGENT
- Closes HEDIS and quality measure gaps proactively, before reporting deadlines.
Utilization Management
AI AGENT
- Reviews medical necessity and manages authorizations with clinical-criteria logic.
Registration
AI AGENT
- Captures identity, insurance, and consent for new patients end-to-end, automatically.
Prior Authorization
AI AGENT
- Submits, tracks, and auto-adjudicates PA requests without manual touchpoints.
Transition of Care
AI AGENT
- Coordinates discharge planning, care-plan sharing, and follow-up across settings.
The complete agent stack for healthcare
AI Center of Excellence
- Gravity is Innovaccer's unified AI data platform — the intelligence layer that powers every agent, workflow, and outcome across your enterprise. No rip-and-replace.
INTEGRATION
- Unify All Non-EHR Data
- Ingest and normalize data from hundreds of systems. Resolve patient, provider, and organizational identity across the enterprise.
GOVERNANCE
- Real-Time Context Layer
- Create a governed, real-time context layer that powers analytics, automation, and AI agents with enterprise-grade security and full auditability.
ACTIVATION
- Launch AI Agents in Weeks
- Deploy Innovaccer-built and your own AI agents on a shared data foundation. Scale proven outcomes rapidly without rebuilding data pipelines.
Customer Success Stories
- See how leading health systems, payers, and government programs are transforming themselves.
Case Studies
- Orlando Health
- Children’s Mercy
- PSW
Results
- 86% improvement in patient engagement
- 40+ disparate ambulatory EHRs used by affiliated practices.
- $907K in incremental revenue for the health system.
AI that pays for itself and then some
The Business Case for Agentic AI
Innovaccer’s agents are built to deliver measurable financial outcomes across your entire enterprise, not just one workflow.
- Grow Revenue: There's more revenue in your existing operations than most organizations realize.
- Reduce Cost: Take waste, administrative overhead, and unnecessary utilization out of the system at scale.
- Manage Risk: See financial, operational, and clinical risk coming before it lands on your books.
Conclusion
Innovaccer gives you everything you need to build smarter, faster, and fully scalable AI solutions with industry-grade security and compliance from day one.
Selected Outcomes
- 28.2% relative improvement in quality gap closure and documentation accuracy
- 86.1% average patient engagement rate
- $2.75M in value realized
"Innovaccer is helping us lay the groundwork to accelerate ACO care transformation - point-of-care physician engagement is just the first step.”
Dr. James Barr, CMO, Optimus Healthcare