Privacy Notice

Overview

Your privacy is very important to Innovaccer, Inc. and its subsidiaries and affiliates (“Innovaccer”, "Innovaccer Gravity", "Flow by Innovaccer", “Cured, Inc.”, “Cured”, “Pharmacy Quality Solutions, Inc.”, “PQS”, “Humbi LLC”, “Humbi AI”, “Humbi”, “we,” and/or “us”). We are dedicated to the responsible collection, use, maintenance, and disclosure of personal information and are committed to comply with applicable privacy rules and regulations. This Privacy Notice explains how we collect, use, and share information, including personal information, collected from the Innovaccer website, including its domain and subdomains (collectively, the Site) and any software, platform, or application owned or licensed by Innovaccer that you may access, use, browse, communicate, or otherwise interact with (collectively, the Services) so that you can make informed decisions.

Information we collect

The personal information we collect depends on how you interact with the Site, the Services you use, and the choices you make.

We collect personal information about you from different sources and in various ways when you use our Site or the Services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.

Information you provide us

If you contact us, subscribe to our newsletter, download or request printed materials, access podcast recordings or articles, utilize our ACO Compare Tool, or request a demo, we may collect your name, email address, phone number, the name of your organization, and additional information. If you send us personal correspondence, such as emails or letters or otherwise communicate with us, or if other users or third parties send us correspondence about your activities, we collect such information.

If you attend one of our networking events or conferences, we will collect your contact information, work profile, interests, and any other information that you choose to provide.

If you make inquiries concerning career opportunities or decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.

Information we collect when you use the Site

If you visit the Site, contact Innovaccer directly, use the mobile app or the live chat option, the data collected may include:

• Information you provide to Innovaccer, such as:
  • Personal information, such as your name and contact information;
  • Surveys, transcripts, and recordings of your communication with us;
  • Information you provide or content you upload or submit to the Site;
  • Business information, including business contact information that you provide to us or information like what would appear on a business card;
• Automatic information, such as:
  • Web browser and usage information, including IP address;
  • Geographic region;
  • Browser types;
  • Page view tallies;
  • Time spent on each page;
  • Browsing information;
  • Operating system and type of device used.

Information obtained from third parties

If you register for our Services on another website or use a website providing a product or service from Innovaccer, that website may provide information about you and your transactions back to us. If you choose to submit comments, photos, or content to our pages on third-party platforms, such as Twitter or LinkedIn, you may choose to include personal information. This is your choice.

Information from cookies

We and our third-party partners use various technologies, including cookies, pixel tags, or similar technology, to gather information from users of the Site to deliver information, improve the Site, and to enhance your experience.

How We Use Information We Collect

We use the information we collect through the Site and Services

• To facilitate the products and services you request;
• To provide, maintain, improve, and enhance the Site and Services;
• To communicate with you, provide you with updates and other information relating to the Site and Services;
• To resolve disputes and troubleshoot problems;
• To facilitate transactions and payments;
• For marketing purposes;
• To customize your experience on the Site;
• To detect and protect against error, fraud and other criminal activity;
• For compliance purposes;
• For other purposes as otherwise described to you at the time of collection;

How We Share the Information We Collect

Innovaccer does not sell or trade personal information provided by you to Innovaccer in any transcript, survey, or recording for purposes of direct marketing. We may share any information that you provide through the Services in the following circumstances:

• To deliver and improve the Services;
• Subsidiaries and Affiliates;
• Vendors and Service Providers;
• Analytics Partners;
• Advertising Partners;
• Legal Requests;
• Merger, Sale of Business or other Asset Transfers;
• Consent;

Marketing Communications

We may send you electronic newsletters, notification of account status, and other communications on a periodic basis. We offer you appropriate consent mechanisms for marketing communications.

California Residents

If you are a California resident, please review the additional notice below for more information regarding your rights under California law.

California Resident Notice

This California Resident Privacy Notice supplements the information and disclosures contained in our Privacy Notice. It applies to California residents from whom we collect Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA).

Contact Us

At Innovaccer, we are committed to resolving concerns about your privacy and our collection or use of your Personal Information. For any questions or inquiries, you may contact Innovaccer at compliance@innovaccer.com.