MercyOne PHSO: Building the Future of Accountable Care

About this Case Study

MercyOne PHSO, one of the largest Accountable Care Organizations in the Midwest U.S. with 400+ service locations, currently manages more than 310,000 patients under 20+ value-based agreements.

The MercyOne PHSO Network

The MercyOne PHSO Network today consists of six regional chapters, which include 196 participant organizations with over 3,500+ providers.
With personalized care plans, care managers were able to effectively plug gaps in care, reduce the 30-day readmission rate by 7.14%, generate millions in shared savings, and much more.

The organization was able to demonstrate:

• A 7.14% reduction in the 30-day readmission rate
• A 14.26% increase in the primary provider services per 1,000
• A 300% increase in health coach interventions to 95.7 new engagements per health coach per month

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