Network Management
Network Management
Builder stronger provider relationships
Grow referrals across your organization, gain market share, and nurture your provider network.
Maximize referrals for every liaison
Innovaccer's PRM Suite enables healthcare organizations and their provider liaisons to cultivate thriving partnerships with their provider network. Access comprehensive provider profiles, nurture providers with rich, personalized content, and track referral patterns to inform provider marketing efforts.
Increase Referral Volumes
Convert more provider interactions into referrals, improving network utilization and revenue.
Enhance Provider Satisfaction
Offer deeply personalized interactions that increase provider satisfaction scores and loyalty.
Optimize Provider Utilization
Ensure provider schedules are adequately filled, improving operational performance.
Your Provider Liaison's Productivity Powerhouse
- Referral analytics
Access comprehensive insights on referral patterns across your organization, informing provider marketing efforts. - Omnichannel communications
Access summarized provider profiles, create cohorts, and send targeted communications to drive engagement. - ROI dashboard
Evaluate the ROI of PRM activities by examining the referral impact of provider marketing campaigns and monitor liaison performance.
Driving network growth at Franciscan
“We’ve seen stronger provider satisfaction, faster issue resolution, and more referrals generated, allowing our network to grow substantially.”
— Jennifer Donnelly, Director of Provider Relations at Atlantic Health
Metrics Achieved
- 14% improvement in existing patient retention
- 2,000 increase in monthly referral calls
Unlocking your EHR’s full potential
We integrate seamlessly with your EHR(s) to create a system-wide strategy. That's why the largest customers of Epic, Oracle Cerner, and MEDITECH choose Innovaccer.
Frequently Asked Questions
What makes Innovaccer's PRM solution unique?
Innovaccer offers the only integrated CRM-PRM platform in healthcare, allowing you to manage both consumer and provider relationships in one system. This unified approach enables coordinated marketing efforts, optimized referral patterns, and holistic revenue growth across service lines.
How does the integrated CRM-PRM system benefit my organization?
By unifying consumer and provider data, you can align patient needs with provider capabilities, orchestrate targeted campaigns for both audiences, and measure service line revenue growth holistically. This integrated approach reduces data silos, streamlines workflows, and maximizes the impact of your marketing and relationship management efforts.
Can Innovaccer's PRM help us increase referrals within our system?
Yes, the platform provides comprehensive referral analytics and intelligent referral management tools. By offering insights into referral patterns and provider relationships, it helps you identify opportunities to grow in-network referrals, reduce leakage, and optimize your referral network.
How does the PRM solution improve provider satisfaction?
By streamlining communications, automating administrative tasks, and providing valuable insights, our PRM allows your team to focus on building meaningful relationships with providers. It also helps ensure that providers receive appropriate referrals, potentially increasing their satisfaction and loyalty.
Can the PRM solution integrate with our existing systems?
Yes, our PRM is designed to integrate seamlessly with your EHR, existing CRM, and other healthcare systems. This ensures a unified workflow and comprehensive data insights across your entire technology stack.