# Growth and Experience

### Turning Patient Experience into a Growth Engine

[21.Turning Patient Experience into a Growth Engine.mp4 from Team Innovaccer on Vimeo](https://vimeo.com/1161720435?fl=pl&fe=vl)

### Panel Discussion Overview

Learn how organizations can scale access, personalize the patient experience, and increase engagement without adding headcount.

### Meet the Panelists

- **Ash Tengshe**  
    
  *City of Hope, SVP Tech Infrastructure and Product Engineering*

- **Chad Milam**  
    
  *Vail Health, Director of Digital Strategy & Experience*

- **Bill Citro**  
    
  *Ortho Nebraska, Senior Digital Strategy Analyst*

- **Rohit Narayan**  
    
  *Innovaccer, AVP, Experience*

### Recommended Sessions

#### Driving Efficiency in Hospital Operations
Discuss opportunities to automate revenue cycle operations with AI and how leaders are prioritizing Revenue Cycle Autonomy investments.  
[View Now](/content/xccelerate-sessions/driving-efficiency-in-hospital-operations/index.html)

#### Running a Successful AI Transformation
How to set clear goals, pick the right platforms and partners, and put together the right team to drive real adoption across clinical, financial, and operational teams.  
[View Now](/content/xccelerate-sessions/running-a-successful-ai-transformation/index.html)