Omnichannel Communications

Transform every touchpoint into service line growth

Fuel patient growth and loyalty through compliant, automated campaigns that deliver relevant information at the right time in the patient's care journey.

Orchestrate Perfect Patient Journeys

Guide patients through their care journey with coordinated messaging across channels that adapts to their behavior and preferences in real-time.

Accelerate Patient Acquisition

Create seamless patient experiences by coordinating messages across email, SMS, and call center interactions with AI that ensures consistent, personalized communication.

Improve Care Outcomes

Guide patients to take action with timely, relevant outreach that combines clinical data, demographics, and engagement insights to deliver the right message at the right moment.

Maximize Marketing ROI

Get real-time visibility into campaign performance across channels to optimize engagement strategies and prove impact on patient acquisition and retention.

Truly intelligent consumer engagement

Data Intelligence at every consumer touchpoint
Bring together clinical, demographic, and engagement data to create a comprehensive 360-degree view of each patient. Our platform processes information from multiple sources to enable truly personalized engagement.

Orchestrate Seamless Patient Journeys
Design and execute coordinated campaigns across channels that guide patients through their healthcare journey, from initial awareness to ongoing care management.

Personalize Every Interaction
Use AI to segment audiences and trigger relevant content based on patient behavior, preferences, and care needs to drive higher engagement and conversion rates.

Track Impact in Real-Time
Measure campaign effectiveness across channels with unified analytics that show clear ROI and impact on patient acquisition, retention, and outcomes.

Leading Organizations Drive Growth with Omnichannel Communications

“With Cured, we create patient-centered experiences that enhance lives and improve outcomes.”
— Manny Rodriguez, Chief Marketing, Experience, and Customer Officer at UC Health

24
Seconds saved per call with contact center at Franciscan

30%
Increase in patient volumes

Propensity scoring is a critical tool for healthcare marketers to target specific patient audiences with content that will convert. UCHealth leverages our AI-powered propensity scoring with incredible results. Learn how to implement propensity scoring to generate more engagement, appointments scheduled, and revenue.

see full case study

79%
Increase in patient engagement
1.8x
More likely to schedule
4.8%
Conversion rate

Banner Health is one of the nation's largest payer-provider organizations, managing 1.4M patients in value-based arrangements across Arizona and Colorado. Banner partnered with Innovaccer to integrate data from disparate sources, surface insights at the point of care, and create a system wide strategy for succeeding in value-based care.

READ THE CASE STUDY

18%
Care gap closure rate
1.4M
Lives covered by value-based care
$4M
Saved through vendor consolidation

Commonspirit Health uses Innovaccer to aggregate and normalize claims data directly from payers and regional instances to create an All-Payer Value-Based Claims Solution. CommonSpirit leverages this platform to deliver actionable clinical, operational, and financial insights to regional Value Hubs.

Read the annual report

1.9M
Value-based lives managed in Innovaccer
9
Disparate systems being replaced by Innovaccer
16
States included in Innovaccer deployment

All Powered by the Consumer Data Platform

Power your healthcare marketing with Innovaccer's Consumer Data Platform. CDP unifies data from hundreds of sources across your network to create a single source of truth for personalized patient engagement.

Data Sources

Labs
Pharmacy
Claims
EMRs
SdoH
Consumer & Digital Health
Third-party Data